AI Adoption and the Future of Work: Banks, Tech and Professional Services

Morgan Stanley's AlphaWise survey across Banking, Tech, and Professional Services sectors reveals a 5% net job loss and a 9.6% productivity gain attributed to AI over the past 12 months. Junior roles are most impacted by displacement, though many are being retrained to handle AI-augmented workflows.

Key Takeaways

• 1.Wave 2 survey sectors (Banks, Software, Hardware, Semis, Prof. Services) reported an average net job loss of 5% over the past 12 months.
• 2.AI is driving high single-digit to low double-digit productivity increases, averaging 9.6% for Wave 2 companies.
• 3.Early-career positions (2-10 years' experience) appear most at risk of elimination, though they are also the most likely to be retrained.

Table of Contents

• Key Takeaways
• Social Shifts
• Six Key Charts
• Summary Tables
• AlphaWise Survey Details
• The Story in Pictures
• Global Overview
• AI Impact on Jobs
• AI Impact on Productivity
• Challenges to AI Adoption
• Responsible AI
• US – Key Takeaways
• Europe – Key Takeaways
• Asia – Key Takeaways
• Sample Profile
• Disclosure Section

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